Our products are shipped directly from manufacturers and suppliers from all around the world and are often made on demand. As a result, our shipping and processing times are a bit longer than what you may be used to.
Please allow 3-5 business days for order processing. You will be sent a shipping confirmation with a tracking code once your order is sent out.
US orders typically take 5-20 business days.
International orders typically take 10-30 business days.
Chillhil offers a unique free exchange policy. We will exchange any item to make sure you have perfect experience.
Return within 30 days of purchase. For more info check out our Refunds & Exchange page.